Refund policy

Return & Refund Policy

At Pitchside Supply, we always aim to deliver top-quality kits and a smooth shopping experience. To ensure fairness and product integrity, please review our return and refund guidelines below:

Eligibility for Returns

We only accept returns for:

• Damaged or defective items

• Items with manufacturing issues

• Tags and original packaging must still be intact

📌 We do not accept returns or exchanges due to sizing issues, since most of our items are pre-order and made per request. Please confirm your size with us before ordering — we’re happy to assist!

Return Shipping

• Customers are responsible for the shipping fee when sending the item back for inspection.

• Once the return is approved, we will process either a replacement or a refund depending on the situation.

How to Request a Return

For any concerns, please message us directly on our Instagram page.
Our team will guide you step-by-step and respond as quickly as possible.